Effective Date: August 29, 2026
Last Updated: August 29, 2026
Welcome to Ebolt ("Ebolt", "we", "us", or "our"). Ebolt provides delivery, parcel, transportation, food, grocery, and related services through its mobile application and associated services.
We may collect information such as your name, phone number, email address, profile information, and authentication information when you create or use an Ebolt account.
When required for the requested service, we may collect location information, pickup locations, delivery locations, saved addresses, and other location information necessary to provide delivery, transportation, routing, and order-tracking features.
We may collect information relating to your orders, products and services requested, delivery details, payment status, wallet transactions, rewards, coupons, referrals, and related transaction information.
Where supported by the application, you may upload photographs, documents, prescription-related files, delivery images, or other content needed to provide a requested service.
We may collect technical information such as device type, operating system, application version, device identifiers, IP address, crash information, diagnostic information, and application performance information.
We may use push-notification services to send order updates, delivery notifications, account information, security notifications, and important service announcements.
We may use collected information to:
Location information may be used to provide nearby services, calculate routes, determine delivery availability, assist drivers, and track active orders or transportation services. You may control location permissions through your device settings. Disabling location access may affect location-dependent features.
We may share information necessary to provide a requested service with vendors, drivers, couriers, payment providers, technology providers, hosting providers, mapping providers, authentication providers, and other service providers acting on our behalf.
We may also disclose information where reasonably necessary to comply with law, respond to lawful requests, prevent fraud or security incidents, enforce our agreements, or protect the rights and safety of Ebolt, our users, or others.
We do not sell personal information to third parties.
Ebolt may use third-party services and SDKs for functionality such as authentication, maps and geolocation, push notifications, cloud hosting, payments, analytics, diagnostics, and customer communications.
Third-party providers may process information according to their own privacy policies and applicable terms.
Ebolt may use Google and Firebase services for authentication, push notifications, crash reporting, mapping, cloud services, and related functionality.
Google services are subject to Google's applicable policies and terms.
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide the service, maintain accounts, complete transactions, resolve disputes, prevent fraud, comply with legal obligations, enforce agreements, and maintain necessary business records.
You may request deletion of your Ebolt account and associated personal information through the account deletion functionality provided by Ebolt, where available, or by contacting Ebolt support.
Certain information may be retained where required or permitted by law, including information needed for legal claims, fraud prevention, dispute resolution, security, accounting, or regulatory obligations.
Ebolt is not directed toward children under the applicable minimum age required by law. We do not knowingly collect personal information from children who are below that age.
Depending on applicable law, you may have rights to access, correct, delete, or otherwise control certain personal information. To exercise applicable rights, contact Ebolt using the contact information provided on our website or through customer support.
Our website and online services may use cookies and similar technologies to maintain sessions, improve functionality, remember preferences, enhance security, and understand usage.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy will be updated when material changes are made.
Ebolt
Website: https://ebolt.volta-tech.com
For privacy questions, account deletion requests, or other privacy-related requests, please contact Ebolt through the support contact information provided by the service.